Refund Policy
Effective Date: 1/ 02 /2025
Thank you for shopping at Gabochie Design. We take pride in providing high-quality digital downloads and courses to help you achieve your goals. Please read our refund policy carefully before making a purchase.
1. Digital Products (Downloads & Courses)
Due to the nature of digital products, all sales are final, and we do not offer refunds, exchanges, or cancellations once a purchase has been completed. Once you have received access to a digital product, we cannot revoke it, making refunds impossible. However, if you experience any technical issues accessing your files, we will assist you to ensure a successful download.
2. Exceptions for Refunds
We may consider a refund under the following circumstances:
You were charged more than once for the same product due to a technical error.
You purchased a product but never received access or a download link.
The product is defective, corrupted, or missing essential components necessary for use.
If any of these issues occur, please contact us within 7 days of purchase at [email protected] with proof of purchase and a description of the issue.
3. Course Refunds
Courses purchased from Gabochie Design are non-refundable unless otherwise stated in the course description. If you have trouble accessing the course materials, please contact us, and we will assist you.
4. Chargebacks and Disputes
If you file a chargeback without first contacting us to resolve the issue, you will be banned from making future purchases on our platform. We encourage open communication to resolve any concerns you may have.
5. Contact Us
If you have any questions about our refund policy, please reach out to us at [email protected]. We’re happy to assist you.
By completing a purchase on Gabochie Design, you acknowledge and agree to this refund policy.